ebay bitch

[seldear]

I sold an item about a month ago, got the payment, sent it out. A week ago, I got notification that the person hadn't received it.

Upon clarification, we discovered that she hadn't updated their ebay address to their new address. ie. the error was hers.

Unfortunately, me being the generous soul I am, I offered to repay her if the items didn't arrive before I thought about the situation. Namely, that I'm paying for a stupidity on her part.

Anyway, she's just mailed me today saying she's "really sorry" but she wants her money back and she'll pay if she receives the goods.

I have this feeling I'm being taken for a ride.

Comments

[missyvortexdv.livejournal.com]

I don't see how she can expct you to pay for her stupidity - ebay/paypal shows you the address before you complete checkout, so if she didn't notice and change it then then it really is her mistake - I'm fairly sure an dispute over this would side with you. I guess the issue is about any negative feedback, but hopefully you could counter that with a fair explanation.

So she can't really expect anything more than if they get returned to sender for you to post them on to her. It's not exactly in your power to get the items back after all, short of the person now living there returning to sender or someone going to the address to try and claim them back, what else is there to be done? Even so the impetus should be on her as it was her mistake.

If it was me I'd politely refuse to give the money back, because it's not like you'd know it was the wrong address without her having mentioned it prior to shipping.

[seldearslj.livejournal.com]

Well, I explained that I was only paying her because I said I would and that the mistake was hers. She said that she was only asking for repayment because I offered.

And since she didn't leave me her bank details, I guess that she's accepted the loss.

[missyvortexdv.livejournal.com]

I was thinking common decency would dictate she doesn't accept it given she obviously knows it was her mistake, so fingers crossed that has won out instead of her simply forgetting to give her details.