ebay bitch

[seldear]

I sold an item about a month ago, got the payment, sent it out. A week ago, I got notification that the person hadn't received it.

Upon clarification, we discovered that she hadn't updated their ebay address to their new address. ie. the error was hers.

Unfortunately, me being the generous soul I am, I offered to repay her if the items didn't arrive before I thought about the situation. Namely, that I'm paying for a stupidity on her part.

Anyway, she's just mailed me today saying she's "really sorry" but she wants her money back and she'll pay if she receives the goods.

I have this feeling I'm being taken for a ride.

Comments

[kismatt.livejournal.com]

Don't refund it. The package has to either come back or be forwarded - it is not your fault she provided the wrong address.

If she complains to eBay about it, they will tell her the same thing. It is the BUYER'S responsibility to make sure that the shipping address is correct.

[seldearslj.livejournal.com]

It looks like I'm not refunding it after all. She said she was only asking for the money back because I offered to repay it.

Which is perhaps a bit dodge, because she initially implied that the fault was mine that the package hadn't turned up. Although what I'm supposed to do after sending it through the mail, I don't know.